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Just Received Text Message from Rogers re: "URGENT Reminder 911 Calls"

Mon, 01/25/2010 - 15:48 — dvogels

I received a text message from Rogers at 2:11pm PST today regarding disabling internet access.

This is the ONLY message I have received regarding the "URGENT Reminder":

4826: Rogers/Fido Safety Message: URGENT Reminder 911 Calls HTC Dream software update: Mandatory software update is now available to help ensure 911 calls are completed from your phone. Please go immediately to rogers.com/dreamsoftwareupdate on your PC to download.

In order to help ensure 911 calls are completed internet access was temporarily disabled on your phone at 01/24/10 6:00AM EST. To reactivate internet service, please complete your software update immediately. Upon completion, internet access will be re enabled within 24 hours.

For users of Macintosh and Windows 7, please call 1-888-764-3771 (1-888-ROGERS) for update instructions.

We apologize for the inconvenience but we prioritize customer safety above all.

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Thu, 01/28/2010 - 09:39 — dvogels

Received Voice Mail on Monday January 25th at 5:00pm PST

I forgot my voice mail code so yesterday I contacted Rogers and had them reset it. I had received a voicemail on Monday January 25th at 5:00pm PST.

Better late then never?

Tue, 01/26/2010 - 09:52 — dvogels

Received text message 35 hours LATE

RogersMary (http://twitter.com/RogersMary), Community Manager on the Social Media team at Rogers, let me know that a text message had been sent out:

http://twitter.com/RogersMary/status/8204231331

I am not sure what use this is as it is 35 hours late...

Tue, 01/26/2010 - 10:24 — dvogels

re: Received text message 35 hours LATE

Even if I had received the text message on Friday evening there was nothing I could have done as I was on the road.

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