Island Linux Bits and Bytes of Technology

It’s back! Thomaspurves.com’s traditional regularly irregular mix of awesome and slightly irregular music. Basically here’s a track from all the bands that kept my earbuds spinning this long year. As usual the list is autobiographical more than canonical. I’m never one to color perfectly amongst the lines. It’s already a few days past 2011 and there may have even been a few songs snuck in from the last days of 2010 but lets not be picky, let’s just rock out. DL the whole set and listen in playlist order, or just mix them up.

Special thanks to CBCRadio3, NPR, KEXP, Rdio, eMusic and various friends for most of these discoveries. Do let me know what I missed. And let’s bring on 2012!

01 M83 – Midnight City
02 The RAA – Barnes’ Yard
03 Salteens – If Love Is Gone Where Do We Go from Here
04 Austra – Lose It
05 Young Galaxy – We Have Everything
06 Emm Gryner – Ciao Monday
07 Lightning Dust – Never Again
08 Teen Daze – Let’s Fall Asleep Together
09 Active Child – Hanging On
10 Washed Out – A Dedication
11 Tycho – A Walk
12 Cut Copy – Need You Now
13 Holy Ghost! – Wait And See
14 Beach Fossils – What a Pleasure
15 Hey Rosetta – Seeds
16 Fleet Foxes – Helplessness Blues
17 One Hundred Dollars – Ties That Bind
18 J Mascis – Not Enough
19 The Dodos – Black Night
20 Craft Spells – Party Talk
21 Braids – Lemonade
22 Timber Timbre – Black Water
23 Low – Try to Sleep
24 Bon Iver – Calgary
25 The Antlers – No Widows
26 Alexi Murdoch – Slow Revolution
27 CYHSY – Same Mistake
28 Tapes’s ‘n Tapes – Freak Out
29 The Fires Of – Pulse

enjoy!

http://thomaspurves.com/media/Bestof2011/Bestof2011.zip

Nevermind the hype, the ongoing explosion of mobile could either be the best or worst thing to hit ordinary retail business since the internet.

Imagine you are in the business of selling things at retail. What does it mean when you see your customers predaciously roaming the aisles armed with smartphones and suddenly better informed about the competitive quality and pricing of your goods than even the store manager. What does it mean when you see a competitor like Tesco do away with goods altogether and light-up mixed-reality virtual aisles the length of a subway station? According to Paypal, this year’s black Friday saw a 516% jump in mobile commerce. Meanwhile, savvy ecommerce vendors are using mobile apps and offers to cherry pick customers out of busy store lines. Or how to respond when you hear that apple has a new almost-magic in-store mobile experience that does away with checkout queues entirely?

Ever since the first ecommerce boom more than a decade ago, many brands out there still wrestle with tensions between direct/online and retail channels. That’s going to get a lot more complicated.

With mobile there is no separation anymore. Mobile means you can’t keep the internets in the tube. With the separation of channels eroding, physical retails are at last feeling the full brunt of online competition. As they say, bestbuy is now Amazon’s showroom. Depending which side you want to be on, there’s enormous promise and disruptive risk from mobile and the convergence of commerce.

So it’s very timely that my friend Gary Schwartz is out with a new book on m-commerce: the Impulse Economy. This is the most useful and thorough book I’ve seen yet on the current state of the nation of m-commerce, how we got here and what may lie ahead.

If you are new at mobile commerce you’ll find a good overview of all the current technologies and players from tags and texting to mobile wallets and telcos. Most useful for me were Gary’s insights into the behavioral aspects of mobile. Done right, mobile isn’t just about imposing new payment interactions or hurling coupons at consumers for the same transactions they might have consummated anyway. Impulse Economy argues that mobile done right is about dropping consumer frictions and resistances to buying.

Another takeaway, targeting and relationship value. “The physical store is limited aisle, online is limitless aisle, mobile is targeted aisle”

For consumers, mobile promises not just more convenient checkouts but also the opportunity make better informed, more confident purchase decisions.

For merchants, mobile offers new ways to reach, increase engagement and deepen relationships with customers. Mobile is a chance to provide more information, more services attached to products or tell stories and deliver digital experience that enrich the value of a brand. All of which could drive consumers to pay a premium. Especially if the payment method is easy and impulsive. Rather than just being a vector for discounting, mobile could give merchants more power to grow ticket size or better price discriminate by tailoring pricing and product offers individually to customers.

Of course there’s more to mcommerce than physical retail. There’s commerce through content, there’s turning marketing channels into actionable sales channels, there’s tablet and couch-based commerce. But I won’t give away too many spoilers.

Now, there is some irony in packaging a very emergent field onto static sheets of flattened would pulp. You best pick it up now, as any book like this will only be up to date for so long. Although the book offers a good number of relevant examples, much of the promise of this future impulse economy is still yet to be invented. I guess to help with that, the book comes bristling with all manner clever tags linking you to an official blog, which I hope he’ll be keeping up to date.

But for now, anyone grappling with the potential disruption or opportunities of the new digital commerce, the Impulse Economy is a great place to start.

LINK: The Impulse Economy Blog

Impulse Economy on Amazon